Frequently Asked Questions

Subscription Questions


What are CondoReports?

CondoReports are unbiased, detailed, and easy to understand reports on condominium buildings and markets. Reports provide significant sales and listing activity and ownership information on hundreds of condominium buildings and markets - and we're just getting started!


What is different about CondoReports?

There are plenty of places to get free information about condominium buildings and markets - but none of them compare to CondoReports.com.

Simply put, we tell the whole story. Stats, trends, owners, sales, listings, pictures - it's all in our CondoReports. We provide more detailed, complete, and unbiased information about condo markets and buildings than anyone else. Through our CondoReports and proprietary CondoLytics™ and HousingLytics™, we zero in on a building or market and tell you the whole story of what's happening. And we do it in easy to understand and extremely valuable reports.


Why is the data important?

If you're considering buying, selling or lending on a condominium, you're making a major financial decision - potentially hundreds of thousands of dollars. Reviewing reports can both a)save you from making a bad decision and paying a much bigger price later on and b)help you identify excellent opportunities that will help make you money.


So how do I access CondoReports?

You can begin viewing CondoReports in 3 easy steps:
1)  Sign up for a CondoReports account, or log in to your existing account
2)  Select and purchase a subscription option (see our subscription FAQ)
3)  Begin your search by clicking the "View Buildings and Markets" button located at the top-right corner of every page.


But you don't provide price estimates for condos - why?

At CondoReports.com, we're not in the game of predicting values. Our main goal is to provide the best research and statistics of what's really happening within condo buildings and markets. We think the best way to assist you, our client, is to give you the most detailed data presented in the most useful format and let you decide on value instead of using an algorithm (at least any algorithm that we've seen).


Where do you get your information from?

We compile our information from a variety of sources. While we do provide disclaimers that identify some of our data sources, there are some sources that we'd rather keep to ourselves.


How often are your reports updated?

They are updated daily. There is a slight lag in the recording of sales, but it shouldn't be more than a week or two.


Do your reports include townhomes, co-ops and condo-hotels?

Yes, our reports include townhomes, co-ops, condominiums and condo-hotel units.


What markets do you cover?

Right now we only cover Miami-Dade and Broward Counties - although we're expanding to additional markets very soon. If you have any requests on where you want us to go, click here to tell us.


You're in my market, but you don't have my building - why?

Probably for one of two reasons - size or age. While our eventual goal is to have reports on all condominium buildings, we are starting with the larger buildings for our building reports and gradually expanding our scope. As for age, if the building just delivered there is a time lag for us to be able to cover that building. Typically, between 2 - 3 quarters. Keep checking back as we're adding more buildings all the time!


If you aren't tracking a building, does that mean the units in that building aren't included in Market Reports?

Yes.


OK, so can I list my unit with CondoReports.com?

We will gladly assist you in listing your unit through one of our CondoReports.com Approved Realtors. Simply click here to contact us and one of our partner realtors will be happy to assist you.


I'm interested in advertising on your site - how do I get started?

As you can see, we are not taking advertisements yet, but please click here to tell us and we'll get back to you when we begin accepting other advertising.


I'm a realtor and want to be featured on your site - how do I do that?

We do not have featured realtors sections on our site quite yet. However, you can click here to contact us about being a CondoReports.com Approved Realtor.


I own a unit and want to know how you got my information.  Isn't that an invasion of my privacy?

Real estate ownership is a matter of public record. We aren't doing any investigative research to determine who anyone is and we're not targeting anyone for any purpose - we're simply providing valuable information on real estate markets. Property ownership records are public and public records are public for a reason.


My question isn't listed here - can I talk to someone from CondoReports.com?

Sure, click here to contact us and we'll be happy to get back to you.




Subscription Questions


What subscription options are available?

There are three options for viewing Miami-Dade data: a $39 monthly subscription, $25 for one week of access, or $10 for one day of access.  The monthly subscription is automatically billed each month, while the other options are one-time charges.


Where do I select a subscription option?

You must have a CondoReports account to select and purchase a subscription.  Click here to sign up for an account, or click here to log into your existing account.  After logging in, your Account Summary page will provide a "Purchase Subscription" button.


How do I pay for the subscription?

After selecting your subscription option, you will be taken to the PayPal website to complete the purchase.  A PayPal account can be used but is NOT REQUIRED.  You can pay by credit or debit card without a PayPal account.


When I'm on the PayPal site it looks like I need an account to complete the transaction.  Can I pay without a PayPal account?

A PayPal account is NOT REQUIRED.  Look for the wording "No PayPal account?" or "Don't have a PayPal account?".  You will find a link next to those words which will allow you to pay by credit or debit card.


I successfully purchased my subscription, when can I start using it?

The subscription becomes active as soon as PayPal confirms that the payment has been completed.  For credit and debit card payments, and for PayPal instant payments, you should have almost immediate access to your subscription.  Other forms of payment, such as PayPal eCheck, may take several days.  The first page you see after logging into CondoReports (Account Summary) will show your current subscription status.


I successfully purchased my subscription, why does it look like nothing happened?

CondoReports has not yet received notification that the payment was completed.  Please do not attempt to purchase another subscription.  You can re-check your subscription status by refreshing your Account Summary page.  If you still have questions about the status of your purchase, please click here to contact us.


How do I cancel my monthly subscription?

Cancellations can be done through either your PayPal account, PayPal customer service, or CondoReports customer service.  Even if you do not have a PayPal account, Paypal provides customer service contact info when your monthly subscription purchase is completed.  Otherwise, click here to request a cancellation from CondoReports.


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